Privacy Policy | DTA Electrical Mechanical Limited

Last updated: February 2026

1. Introduction

DTA Electrical Mechanical Limited ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or engage our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

DTA Electrical Mechanical Limited is the data controller responsible for your personal data. If you have any questions about this policy, please contact us using the details provided below.

2. Information We Collect

Information you provide to us

We may collect the following personal data when you contact us, request a quote, or use our services:

Name and job title
Company or organisation name
Email address
Telephone number
Postal address and site addresses
Project details and requirements
Payment and billing information

Information collected automatically

When you visit our website, we may automatically collect technical data including your IP address, browser type and version, operating system, time zone setting, pages visited, and how you interact with our website. This information is collected using cookies and similar technologies. Please see our Cookie Policy for more details.

3. How We Use Your Information

We use your personal data for the following purposes:

To respond to your enquiries and provide quotations
To deliver our electrical and mechanical engineering services
To manage our contractual relationship with you
To process payments and invoicing
To comply with legal and regulatory obligations, including health and safety requirements
To improve our website and services
To send you relevant updates about our services, where you have consented to receive these

4. Lawful Basis for Processing

Under the UK GDPR, we rely on the following lawful bases to process your personal data:

Contractual necessity: where processing is necessary to perform a contract with you or to take pre-contractual steps at your request (e.g. providing a quotation)
Legitimate interests: where processing is necessary for our legitimate business interests, such as improving our services, provided these interests are not overridden by your rights
Legal obligation: where we need to process your data to comply with a legal requirement (e.g. health and safety regulations, tax obligations)
Consent: where you have given clear consent for us to process your personal data for a specific purpose, such as marketing communications

5. Data Sharing

We may share your personal data with the following categories of recipients:

Subcontractors and suppliers engaged to assist with project delivery
Professional advisers including accountants, solicitors, and insurers
Regulatory and certification bodies (e.g. NICEIC, NAPIT)
HM Revenue & Customs and other government authorities where required by law
IT and website hosting service providers

We do not sell your personal data to third parties. Where we share data with third-party service providers, we ensure appropriate contractual safeguards are in place.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Typical retention periods include:

Enquiry and quotation data: 2 years from last contact
Contract and project records: 6 years after project completion (in line with the Limitation Act 1980)
Financial and tax records: 7 years (as required by HMRC)
Health and safety records: as required by applicable regulations

7. Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

Right of access: to request a copy of the personal data we hold about you
Right to rectification: to request correction of inaccurate or incomplete data
Right to erasure: to request deletion of your personal data in certain circumstances
Right to restrict processing: to request that we limit how we use your data
Right to data portability: to request a copy of your data in a structured, machine-readable format
Right to object: to object to processing based on legitimate interests or for direct marketing purposes
Right to withdraw consent: where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us using the details below. We will respond to your request within one month.

8. Data Security

We have implemented appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure storage of physical records, password-protected systems, and restricted access on a need-to-know basis.

9. International Transfers

We do not routinely transfer your personal data outside the United Kingdom. In the event that any transfer is necessary, we will ensure appropriate safeguards are in place in accordance with UK data protection law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

DTA Electrical Mechanical Limited
Store Room, The Old Mill, Kinoulton Rd, Cropwell Bishop, Nottingham NG12 3BE
Email: admin@dtaelectricalmechanical.co.uk

12. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113